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​Notation based on the Specified Commercial Transactions Law

Distributor

Palmesse Co., Ltd.

Operation manager

Masaaki Izumoto

location

Shinagawa Seaside Canal Tower,4-12-6 Higashi Shinagawa, Shinagawa ku, Tokyo,140-0022, Japan

telephone number

+81-3-6895-9655

mail address

Necessary price other than the product

Free shipping for purchases over 5,000 yen (tax included).
If the purchase amount is less than 5,000 yen (tax included), a flat rate of 500 yen (tax included) will be charged.

How to order

After selecting the product, click the "Add to Cart" button.
You can check the purchased items and the amount in the list each time you add them to the cart.
When you have finished shopping, please fill out the form and click the order complete button.
You will receive an email confirming your order, so please check it.

payment method

You can choose from the following payment methods.

▼ Credit card payment * No fees.
[Handling card]
Credit card with VISA / MasterCard / JCB / AmericanExpress / DinersClub logo [Available payments]
○ VISA: Batch, split (3, 5, 6, 10, 12, 15, 18, 20, 24 times)
○ MasterCard: Batch, split (3, 5, 6, 10, 12, 15, 18, 20, 24 times)
○ JCB: Bulk ○ American Express: Bulk ○ DinersClub: Bulk

▼ Cash on delivery * The fee is 330 yen (tax included).
You can select it only if it is delivered to you.
The driver will be required to pay when the product is delivered.
(Cash only, credit card not accepted)

Due date for payment

In the case of cash on delivery, please pay the delivery driver when you receive the item.

Delivery time

It will be delivered to the specified address by courier within 2 to 3 days from the date of order (excluding some areas such as remote islands).

About returns and exchanges

If you wish to return or exchange for your convenience, we will accept only unused and unopened items. Please contact the following phone number or email within 8 days from the date of arrival of the item.

Phone number: 03-3350-3078
Email address: info@palmesse.com

* When returning or exchanging, please use Yu-Pack, courier, etc. and be sure to keep a copy of the invoice at hand. The return shipping fee will be borne by the customer.
* If you pay by credit card, the product price will be deducted once.

<Please note>
Due to the nature of the product, we cannot accept returns or exchanges for opened products in principle.
* In addition, we cannot accept returns or exchanges if more than 9 days have passed since the product arrived without any special circumstances.
* If the product is damaged or soiled due to an accident during delivery, we will replace it at our expense.

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