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Handling of personal information

Palmesse Co., Ltd. (hereinafter referred to as "the Company") puts the trust and safety of all stakeholders first, and in order to provide better products and services and contribute to sustainable development, individuals are as follows. We will endeavor to protect information.

1. 1. About personal information to be acquired

When you use our various services, we will provide you with personal information such as your name, address, telephone number, date of birth, email address, and information regarding the details of transactions with us. It is obtained from service usage application forms, contracts, usage application forms for various services on related sites, etc. In addition, when we receive inquiries by telephone, we may record the contents of the call to the extent necessary to achieve the purpose of use based on this "Handling of Personal Information".
In addition, we have adopted a number display in case it becomes necessary to contact the customer who received an inquiry promptly and appropriately. Thank you for your understanding in advance.

2. 2. About the purpose and use of personal information to be acquired

The specific usage details of the customer's personal information acquired by the Company are as follows.
In addition, the personal information that we acquire about our employees is limited to the use for the purpose of employment and personnel management of our employees, and any personal information is necessary to achieve the purpose of use. We will not acquire or use it beyond the scope.

  • Use for exercising rights and fulfilling obligations based on contracts with customers regarding our products, laws and guidelines, etc.

  • Direct mail will be sent to information on products, various events, campaigns, services, etc. related to our business handled by our company or business partners who have concluded a business consignment contract including provisions regarding confidentiality obligations and handling of personal information. , Sending e-mail, using to provide by telephone, etc.

  • Use for investigating the applicability of transaction requirements, confirming the validity of the credit card you are using, and managing credits based on transactions with us by using your credit.

  • Use for conducting questionnaire surveys conducted by our company for the purpose of improving services

  • Use for data aggregation for the purpose of improving services and analysis of the aggregation results

  • For other purposes specified in advance when acquiring personal information

3. 3. About the provision of personal information to a third party

The contents of websites operated by third parties other than our company (hereinafter referred to as linked sites) that are linked to this website or from this website are not managed by our company. Therefore, we are not responsible for the contents of the linked site and any damage caused by using the linked site.
We will not provide personal information provided by customers to third parties except in the following cases.

  • If you agree (including those that you agree on the web)

  • When processing and using in a state where an individual cannot be identified

  • When disclosure / provision is required by law and it is necessary to comply with it

  • When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the duties stipulated by law, obtaining the consent of the customer will hinder the performance of the relevant affairs. When there is a risk of

  • When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer.

  • When there is an inquiry from a credit card company to investigate card fraud

  • When outsourcing the handling of personal information to a business consignment company that has concluded a business consignment contract with us that includes provisions regarding confidentiality and handling of personal information, to the extent necessary to achieve the purpose of use notified to the customer. In addition, we will appropriately supervise these outsourcing companies.

  • In the case of shared use, which was announced in this "Handling of Personal Information"

4. About shared use of personal information

Regarding personal information of customers and personal information about our employees, within the scope of the purpose of use in 2) above, we are the parent company of our company, Aderans Co., Ltd. (〒160-8429)  Under the management responsibility of 1-6-3 Shinjuku, Shinjuku-ku, Tokyo, joint use with domestic and overseas subsidiaries of Aderans Co., Ltd. (not limited to wholly owned subsidiaries, including indirect subsidiaries). there is.

5. Disclosure and correction of personal information

When we receive a notification from a customer regarding disclosure, correction, or suspension of use of our personal information, we will respond appropriately according to the procedures prescribed by our company based on the purpose of the Personal Information Protection Law, related laws and regulations, and other guidelines. Please contact the following inquiries as we will do so.

6. About management of personal information

We will take appropriate safety management measures in accordance with the Personal Information Protection Law, related laws and regulations, and other guidelines to prevent unauthorized access to personal information, loss, destruction, falsification and leakage of personal information. We will endeavor to ensure accuracy and safety. In addition, we are continuously implementing efforts to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information and personal history on this site.

  • The information entered by the customer is encrypted by SSL (Secure Sockets Layer) technology to ensure security on the transmission path.

  • We are taking measures to strictly store your personal information and personal history, such as preventing unauthorized access by setting a strict firewall.

  • Computer virus countermeasures We take all possible measures, such as thorough detection by a virus check program for the computer we use.

7. About the inquiry window

If you have any comments or questions regarding our handling of personal information, please contact us at the following.


Personal information inquiry window: Shinagawa Seaside Canal Tower,4-12-6 Higashi Shinagawa, Shinagawa-ku, Tokyo,

140-0022, Japan
Palmesse Co., Ltd .: +81-3-6895-9655
Reception hours: Monday-Friday 10 am-6pm (excluding year-end and New Year holidays)

8. About cookies

To make it more convenient for you to browse our website again, we will send you a piece of data called a cookie that identifies your computer and record it on your hard disk. there is. In addition, we will use the acquired cookies within the scope of the purpose of use in 2) above.
You can also refuse to receive cookies sent from our website by changing the settings of the Internet browsing software (browser) you use. In this case, our website or Please note that some or all of the services on the website may not be used normally.

9. Disclaimer regarding links

Regarding the linked third-party companies on our website, our management responsibility does not extend to us, except in the case of the third-party provision in 3) above, and the third-party company determines. It depends on the personal information protection policy, privacy policy, etc.


Revised in May 2020

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