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privacy policy

Enacted June 1, 2020 Masaaki Izumoto, President and CEO of Palmesse Co., Ltd.

Regarding the protection of all personal information handled by our company, we fully recognize the social mission, protect the rights of the individual, and comply with the laws and regulations regarding personal information. In addition, we have built a personal information protection management system to embody the policies shown below, and while constantly recognizing the latest IT technology trends, changes in social demands, changes in the business environment, etc., we will continue to improve them. We hereby declare that we will work on a company-wide basis.

  • Personal information is acquired, used and provided only to the extent necessary for the legitimate business execution of the Company, employment of employees, and personnel management, and exceeds the range necessary for achieving the specified purpose of use. We will not handle personal information (use for other purposes). In addition, we will take measures to prevent unintended use.

  • We will comply with laws and regulations regarding the protection of personal information, guidelines set by the government, and other norms.

  • We will continuously improve the personal information security system by injecting management resources that match the actual situation of the business in order to take reasonable safety measures and prevent risks such as leakage, loss, and damage of personal information. In addition, if it is determined that there is a problem with the protection of personal information, we will promptly take corrective measures.

  • We will respond promptly, honestly and appropriately to complaints and consultations regarding the handling of personal information.

  • The personal information protection management system will be reviewed in a timely and appropriate manner in consideration of changes in the environment surrounding the Company, and continuous improvement will be promoted.

 

This policy shall be distributed to all employees and made known to all employees, and by posting it on our website, pamphlets, etc., we shall take measures that can be obtained by anyone at any time.

 

that's all

1. 1. Handling of personal information

1.1 1.1  Purpose of use of personal information handled by our company

  • Prior to obtaining the purpose of use of personal information (including those by homepage or e-mail) obtained directly from the person in writing, the information will be clearly stated to the person in writing.

  • Purpose of use of personal information acquired by methods other than the preceding paragraph

(1) Customer information obtained verbally through interviews, etc .: To provide products and services

(2) Customer information acquired through images, etc .: To provide products and services

③ Customer information obtained by phone: For reservation procedures and for responding to inquiries

④ Personal information entrusted to us by our customers in connection with the entrustment of business: To properly carry out the entrusted business

⑤ Information on recruitment applicants obtained from recruitment agencies, job advertisement companies, etc .: For recruiting activities

2. 2. Dissemination of matters related to personal information subject to disclosure

Request for notification of purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure and suspension of provision to third parties of personal information subject to disclosure held by the Company (Hereinafter referred to as "request for disclosure, etc."), we will respond as follows.

2.1 2.1  Business name

Palmesse Co., Ltd.

2.2  Personal information protection manager

Manager name: General Manager of Corporate Planning Department

2.3  Purpose of use of all personal information subject to disclosure

(1) Individual customer information: To manage usage history, to provide and guide products and services, and to respond to inquiries.

(2) Our employee information: For personnel and labor management, business management, health management, and security management of employees

③ Recruitment applicant information for our company: For recruiting activities

④ Specific personal information: For the purpose of use stipulated in the Number Law

2.4  Where to make complaints regarding the handling of personal information subject to disclosure

Personal information inquiry window: Palmesse Co., Ltd. Address: Shinagawa Seaside Canal Tower,
4-12-6 Higashi-Shinagawa, Shinagawa-ku, Tokyo ,140-0022, Japan
Phone: +81-3-6895-9655
Reception hours: Monday-Friday 10 am-6pm (excluding year-end and New Year holidays)

2.5  Procedures for responding to requests for disclosure of personal information subject to disclosure, etc.

(1) Request for disclosure, etc. Request for disclosure, etc., please contact the above personal information inquiry section.

② Procedures for requesting disclosure, etc .:

  • After accepting your request, we will mail you the prescribed invoice form "Invoice for Disclosure of Personal Information Subject to Disclosure".

  • Please contact the above personal information inquiry section with the invoice you filled out, documents confirming that you are an agent if requested by an agent, and postal exchange for the fee (only for notification of purpose of use and request for disclosure). Please mail it.

  • After receiving the above invoice, we will inquire about about 2 items (eg phone number and date of birth) of personal information registered with us for identity verification. I will do it.

  • As a general rule, we will reply to you in writing (by mail).

 

③ If requested by an agent, materials to confirm that you are an agent

If the person requesting disclosure, etc. is an agent, please enclose the material certifying that you are the agent and the material certifying yourself. The registered domicile information included in each material should be up to the prefecture, and the information after that should be blacked out. In addition, please send each material without personal number, or process all digits with black ink.

 

Material proving that you are an agent

<In the case of an agent delegated by the person to request disclosure, etc.>

  • Power of attorney (original)

<If the agent is a legal representative of a minor> A copy of either

  • A copy of the family register

  • Resident's card (with relations)

  • Other official documents that can confirm the legal agency right

<If the agent is a legal agent of an adult guardian> A copy of either

  • Certificate of registration regarding guardianship registration, etc.

  • Other official documents that can confirm the legal agency right

Documents that prove the agent himself

  • driver's license

  • passport

  • Health insurance card

  • Resident's card

  • Basic Resident Register Card

④ Fee for requesting notification or disclosure of purpose of use

1000 yen per purchase (Please enclose the postal exchange with the invoice you send)

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